| If this problem is
indicated: |
Follow this Solution: |
| Unsupported Browser. |
We recommend using the most recent version of
Internet Explorer ® © TM
browser for the best web experience. To upgrade your web browser,
choose the following link:
|
|
JavaScript Failed
or
No response when the "Test" button is clicked |
JavaScript is either disabled, or your web browser is ancient. First
make sure that JavaScript is enabled:
- Microsoft Internet Explorer: click Tools from your
browser's menu bar, then select Internet Options. Select the
Security tab, then click the Custom Level button. Scroll
down to the Scripting options and Enable Active Scripting.
Click OK twice to return to this Browser Test, then reload this page.
If these don't help, see Unsupported Browser below.
Be sure to re-run the Test if you have made any changes to your
browser's settings. |
| Popups not enabled. |
You have a Popup Blocker and it is not working
properly. It is blocking all popups including "good" popups. Our site uses
only "good" (user initiated) popups such as when you wish to send an
order.
Please do one of the following:
- Enable popups for our site. (Since there are
hundreds of different Popup Blockers on the market, we
cannot supply detailed instructions here. Check your icon tray - it will
appear there); or
- Remove your popup blocker entirely and switch to
one of the latest browsers (below). All the latest browsers include a
free popup blocker that work properly (they all allow "good" popups but
stop "bad" popups.)
|
| Cookies not enabled. |
Please make sure that your cookies are enabled:
- AOL: Instructions are at AOL COOKIE GUIDE
- Microsoft Internet Explorer 6.x: Click Tools from your
browser's menu bar, then select Internet Options. Select the
Privacy tab, then move the slider on the left down until
it says Accept All Cookies. Click OK to return to this Browser
Test, then reload
this page.
- Microsoft Internet Explorer 5.x: Click Tools from your
browser's menu bar, then select Internet Options. Select the
Security tab, then click the Custom Level button. Scroll
down to the Cookies options and set "Allow cookies that are
stored on your computer" to Enable and "Allow per-session cookies" to
Enable. Click OK twice to return to this Browser Test, then reload this page.
- Microsoft Internet Explorer 4.x: Click Views from your
browser's menu bar, then select Internet Options. Select the
Advanced tab. Scroll down to the Cookies options within
the Security section. Select "Always accept cookies". Click OK to return
to this Browser Test, then reload this page.
Be sure to re-run the Test if you have made any changes to your
browser's settings. |
| CSS not enabled |
CSS (Cascading Style Sheets) must be enabled.
- Click OK to return to this Browser Test, then reload
this page.
|